Shipping policy
At Petal Bearz, we are committed to delivering your order as quickly and safely as possible.
Processing Time
All orders are processed within 1–3 business days (Monday–Friday). Orders are not processed on weekends or holidays.
Once your order has been processed, it will be shipped immediately.
Delivery Time
Due to high demand and the handcrafted nature of our products, delivery typically takes 7–12 business days depending on your location.
In some cases, delivery may take slightly longer due to customs, holidays, or carrier delays. We appreciate your patience.
Tracking Your Order
Every order includes a tracking number. You will receive your tracking information via email once your item has been shipped.
Please allow 3–5 days for tracking updates to appear after receiving your tracking number.
Shipping Cost
We proudly offer Free Tracked Shipping on all orders.
Incorrect Addresses
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Delayed Packages
If your package appears delayed or lost in transit, please contact us at petalbearz9@gmail.com and we will assist you as quickly as possible.
Questions
If you have any questions regarding your order, feel free to contact us at petalbearz9@gmail.com.